UM APIs

Integrate utilization review into your digital front door. Our APIs surface intake, criteria evaluation, and decisioning endpoints with full auditability.

Eligibility & Intake

Secure intake endpoints for member, provider, and service data with schema validation and audit stamps.

Criteria Evaluation

Deterministic rules engine that maps InterQual/MCG outcomes to plan policy with rationale objects.

Decision & Lettering

Decision webhooks plus templated letter payloads for approvals, pends, and adverse determinations.

Observability

Event streams for status changes, latency metrics, and outcome distribution by service line.

Integration model

  • OAuth2 client credentials or mTLS (per environment)
  • JSON payloads with deterministic response shapes
  • Idempotent POSTs; webhook retries with exponential backoff
  • PII/PHI handling aligned to HIPAA safeguards
Contact the Coordinate Team

Build with confidence

We’ll align authentication, payloads, and events to your environment and governance.

Talk to our team